Shipping policy
Products by the Society of Play are unique and available right away or made to order.
This approach helps us avoid overproduction and keep waste to a minimum, so fulfilment times may vary slightly depending on the item type and destination.
Production & Dispatch
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Made-to-order items (such as apparel and prints) are usually produced within 3–5 business days.
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Limited or original artworks may take longer — details are listed on each product page.
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You’ll receive a shipping confirmation and tracking link as soon as your order has been dispatched.
Estimated Delivery Times
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UK & Europe: 4–7 business days after dispatch
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USA & Canada: 5–10 business days after dispatch
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Rest of World: 7–14 business days depending on destination
Please note that these are estimates. Occasional delays can occur due to customs or carrier issues outside our control.
Multiple-Item Orders
If you order multiple items, they may ship separately to reach you faster.
Import Duties & Taxes
International customers are responsible for any customs fees or import taxes charged by their country.
Missing or Damaged Orders
If your parcel arrives damaged or hasn’t arrived within the estimated window, contact us at hello @ thesocietyofplay .com and we’ll resolve it as quickly as possible.
Thank you for supporting small-batch, made-to-order design — it allows us to create responsibly while still delivering something made just for you.